10/13/2023 0 Comments Ccr iwriter login![]() Automated phone calls - the entire content of the CCR cannot be provided in a phone call.Social media - membership Internet outlets like Twitter or Facebook require a customer to join the website to read the CCR.A long, hard-to-type URL may also prevent a customer from reaching the CCR. A URL that requires a customer to search or look for the CCR - a customer may not reach the CCR.Message: The water quality report describing the source and quality of your drinking water is available at To receive a paper copy in the mail, contact us at or 55.Äelivery methods NOT considered "direct" are the following, though water supplies are encouraged to use any public outreach venue to promote CCR readership: Here's an example that includes all 3 of the above elements… States how the customer can request a paper copy.A supply that does not have a web site may attach or insert the CCR in the email. The CCR must be on the Internet when the notification of CCR availability is sent out. Prominently displays an easy-to-type URL that goes directly to the entire CCR.Supplies could include a statement in the text of the email that transmits the water bill or in a separate email message. ![]() Email a notification of CCR availability.Supplies could include a statement on the water bill or bill insert or in a separate mailing such as a postcard or a community newsletter. Mail a notification of CCR availability.EPA expects water supplies to deliver the CCR to all bill-paying customers using ANY combination of the following direct delivery methods: To help water supplies interested in developing eCCR programs, AWWA has developed a complimentary Electronic CCR Best Practices Guide. This new option should lead to new ways to reach customers, along with reduced environmental impact (from paper use) and cost savings for water supplies. Electronic delivery methods may be used, provided they are direct. Community water supplies must directly deliver the report to ALL bill-paying customers and to make a good faith effort to reach other consumers.
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